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Motivational attitudes of employees in occupational activity centres

Urška Emeršič (2014) Motivational attitudes of employees in occupational activity centres. PhD thesis.

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    Occupational Activity Centres perform services of management, care and employment under special conditions for mentally handicapped adults. The quality of life of these people depends heavily on the professionalism of the staff working with them. It is important for them to educate constantly, to be prepared for changes, to identify with the objectives of the organization, and to work towards improving the quality of work. All these require a high degree of their motivation to work. The theoretical part of the dissertation deals with motivational attitudes of employees in Occupational Activity Centres. Different motivation theories and motivation factors that affect their work are dealt with. It has been found out that the most motivated employees are the ones who reach the objectives of the organization and their personal objectives simultaneously. Managers play an important role at motivating employees as well. Despite of the fact that material rewarding is still a strong incentive (although a short-term one), the only truly effective incentive is intrinsic motivation. Only a manager who takes into account the knowledge of intrinsic motivation can expect the employees to co-operate, follow the jointly developed objectives, and feel good in the workplace. The empirical part with two questionnaires measures the employees' motivation and job satisfaction. It has been found out that differences in employees' motivation exist in terms of their age, working period, level of education, and workplace. Employees are satisfied with their direct manager and co-workers, and partly with the work they perform; however, they are not satisfied with their salary and promotion prospects. In addition to the scientific ground of the dissertation, it also has the value of professional application. The conclusion offers some guidelines to improve the employees' satisfaction and to stimulate motivation at work. It provides effective strategies which might lead to increased productivity and employees' satisfaction as well as to improved quality of service management, care and employment under special conditions, and thus to the higher quality of life of mentally handicapped adults.

    Item Type: Thesis (PhD thesis)
    Keywords: Occupational Activity Centre, work motivation, job satisfaction, management, service quality
    Number of Pages: 296
    Language of Content: Slovenian
    Mentor / Comentors:
    Mentor / ComentorsIDFunction
    izr. prof. dr. Mitja KrajnčanMentor
    izr. prof. dr. Janez JermanComentor
    Link to COBISS: http://www.cobiss.si/scripts/cobiss?command=search&base=50126&select=(ID=10109513)
    Institution: University of Ljubljana
    Department: Faculty of Education
    Item ID: 2239
    Date Deposited: 08 Jul 2014 13:36
    Last Modified: 12 Nov 2015 16:48
    URI: http://pefprints.pef.uni-lj.si/id/eprint/2239

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